With Rimini Support™ for Oracle, you can avoid unwanted upgrades and redirect critical IT funds to help you innovate
around your existing systems. We will secure and fully support your Oracle release — including customizations and all
global tax, legal, and regulatory updates — for 15+ more years, to help you save up to 90% on your total current Oracle
support costs.
Our global, follow-the-sun support is available 24/7/365, led by Primary Support Engineers who average 20+ years of
experience. And while we guarantee a response time of 10 minutes for critical P1 and P2 issues, our average actual
critical response time is under 90 seconds.
5,100
Clients served90%
savings on total Oracle support costs$7B
in estimated total client savings since 20052 minutes
average response time for P1 and P2 issues4.9/5.0
Clients served
With Rimini Manage™ for Oracle, your IT team is free to focus on cloud-related projects, digital transformation, and
delivering value to the business. We have deep expertise in supporting mature software such as Oracle applications, and
can manage and improve the performance of your existing environment.
By taking on your day-to-day IT service management, we can help reduce complexity, enhance operational efficiency, and
deliver all the benefits of having a single trusted partner for software support and managed services.
“The actual work to do the tax updates is easier than Oracle's PeopleSoft Update Manager (PUM) process. Our analysts now save 40-60 hours on each quarterly update.”
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“In the long run, this has allowed us to prioritise our technology investments to drive an easier and more engaging customer experience.”
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“The central applications run as expected, which provides peace of mind and allows the IT organization to focus on higher-value strategic objectives.”
“The breadth of experience that Rimini Street brings has definitely mitigated risk for T-Mobile.
“We know we can now do upgrades on our own terms, which has been critical during a tumultuous time in the hospitality sector.”
“With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator,
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How can Rimini Support for Oracle help you
meet your goals?
